Managing property should be rewarding, not stressful. We built Hilton Homes to give landlords and letting agents across Hampshire and West Sussex a better option: professional service without the faceless corporate approach.
Founder Phoebe Hilton saw too many landlords drowning in maintenance calls, compliance stress, and midnight emergencies. She knew there was a better way: combine hands on personal service with professional systems that actually work.
We started with a simple promise: treat every property like it’s our own, respond fast when problems happen, and keep landlords informed every step of the way. That’s still how we operate today.
No call centres, no ticket systems. When you work with Hilton Homes, you work with real people who know your properties and care about getting things right.
Founder
Experienced property professional dedicated to giving landlords and agents the reliable service they deserve. Approachable, responsive, and committed to making property management stress free.
Tenant & Landlord Support
Supports both tenants and landlords with care and attention, specialising in HMO properties where clear communication matters most.
Council Housing Liaison
Works directly with Portsmouth City Council on temporary housing, ensuring tenants feel secure and properties are well maintained.
Guest Relations & Property Styling
Manages guest communication and property presentation for our holiday accommodation, making sure every stay meets high standards.
We use technology to stay organised and responsive, but we never forget we’re dealing with people’s homes and livelihoods.
So you know what's happening before problems develop
With no hidden fees or surprises
Because emergencies can't wait
Built on trust and reliability
Not against you
Every decision we make comes back to four principles: reliability when you need us, transparency in everything we do, professionalism in how we operate, and innovation to keep improving our service.
We’re fully insured with professional indemnity and public liability coverage because protecting your investment matters.







We live and work in the areas we serve. Our trusted network of local contractors means faster response times and better pricing. We support the local economy and build partnerships that benefit our landlords and their tenants.
When you choose Hilton Homes, you’re choosing a team that understands the Hampshire and West Sussex property market inside out.
Let’s talk today. No obligation, no sales pressure.
Call us on 01243 629188 or use the quote form.
Our friendly team are here and ready to help.